by on February 9, 2018
L.L. Bean's outdoor gear — including its signature Bean Boots prized by campers and hipsters alike — is no longer guaranteed for life. In a letter to customers Friday morning, the company said it has updated its return policy to give customers one year to return purchases, with a receipt. The previous lifetime guarantee, which enabled customers to return products years — or even decades — after purchase, has long been a selling point for the company. A Bean Boot is seen in the return b...
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